Frequently Asked Questions

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We offer a variety of vehicles, including cars, vans, and campers that can accommodate groups of 2 to 7 people. Each vehicle is well-maintained, clean, and equipped for exploring Haida Gwaii comfortably.

No, all of our rentals come with unlimited kilometers so you can explore Haida Gwaii freely without worrying about additional charges.

Yes, our vehicles are designed to handle most roads on Haida Gwaii, giving you the freedom to explore. However, some locations may have limitations depending on road conditions. For your safety we recommend informing us before venturing onto remote or back roads. This way, we can provide guidance or approve the trip based on current conditions.

Yes, we provide convenient shuttle services to and from both Sandspit and Masset airports. Please let us know in advance to arrange the service. 

For information on our Shuttle Service Click Here

Yes, we offer camping packages that include essential items like tents, sleeping bags, a kitchen set, table, chairs, and more. When booking your vehicle, you can easily add the camping package during checkout. Let us know your specific needs, and we’ll tailor the package to ensure you have everything required for a comfortable camping experience.

We provide 24/7 customer support to assist you throughout your trip. If you need help, contact us anytime, and we’ll do our best to resolve the issue promptly. For details on how to reach us, visit our Contact page. We’re here to ensure your experience with Gwaii Adventures is smooth and stress-free.

Gwaii Adventures is conveniently located just a short 3-4 minute walk from the Skidegate Ferry Terminal Landing. After disembarking from the ferry, head across the highway and past the traffic lights. Follow the road straight up and around the corner, and you’ll find us ready to assist with your vehicle rental and adventure needs. Our location is easily accessible and ideal for travelers arriving by ferry to explore Haida Gwaii.

• Reserve your vehicle online or by contacting us directly.
• Pick up your vehicle at our location. We also offer video instructions for a smooth process.
• Drop off the vehicle at the end of your rental period, at the same location you picked up.

We accept major credit cards and other payment methods. Full payment is required to confirm your reservation.

We recommend bringing:

• A valid driver’s license (international licenses accepted).
• Proof of insurance if your opt out from ours.
• Any personal items that is not included in our camping package.

Yes, cancellations or modifications can be made in accordance with our cancellation policy. Please contact us as soon as possible if your plans change.  There are no charges for date or vehicle changes. 

We pride ourselves on offering a seamless rental experience, excellent customer support, and the local knowledge needed to help you create the perfect itinerary. Plus, our vehicles are designed to help you experience the beauty of Haida Gwaii to the fullest.

A: What are the standard Drop off times?
Gwaii Adventure vans must be dropped off at our location by 12:00 PM (noon) unless a late drop-off has been requested and paid for in advance.

Q: What are the standard pickup times?
A: Vans can be picked up at our location starting at 4:00 PM unless an early pickup has been requested and paid for in advance.

Q: Can I request a late drop-off or early pickup?
A: Yes! If you’d like to customize your drop-off or pickup times, please let us know during booking. Additional fees apply for this service.

Q: Where is the drop-off and pickup location?
A: All vans are to be dropped off and picked up at our designated location. Gwaii Adventures is conveniently located just a short 3-4 minute walk from the Skidegate Ferry Terminal Landing. After disembarking from the ferry, head across the highway and past the traffic lights. Follow the road straight up and around the corner, and you’ll find us ready to assist with your vehicle rental and adventure needs. Our location is easily accessible and ideal for travelers arriving by ferry to explore Haida Gwaii.